Onboarding Process

Congratulations on getting Select Pi!
Follow the below steps to complete the setup.

Reach out to our processing partners to get your merchant account setup in order to take credit cards payments at the dispenser

US Customers, Pineapple Payments

Dan McGovern

412-465-0501

dmcgovern@pineapplepayments.com

Canadian Customers, Golbal Payments

Jay Salvi

587-208-3439

Jay.salvi@globalpay.com

Military Customers

Please contact your relationship manager to
get a merchant account setup

**If you are not planning on taking credit cards at the dispenser, you can skip this step

There is also the option for Leisure Design Systems to be your Merchant of Record for credit card transactions. Please reach out to Caitlyn Morris if you are interested in this, Caitlyn@ontogolf.com

Advantages:-

Skip the additional processing agreement for a faster and effortless GoLive!
We handle all aspects of payment processing from transaction authorization and capture to settlement and refunds.
Includes spare parts.
We support the reporting, reconciliation, refunds and chargebacks.

Once your merchant account has been completed, you will need to set up a date and time with our team to complete the software setup and go through training of the new system

Please follow this link to see our availability and schedule a date/time with us: https://calendly.com/selectpi_install

Prior to your scheduled time with Aaron, your dispenser must be connected to power and the internet.

If you are upgrading from an older version of Select, the new door(s) will need to be on the dispenser prior to your scheduled time. Aaron can assist with this if there are any questions, Aaron@ontogolf.com.

List of tools needed for upgrading your door:

You will need a 13mm socket, a metric allen key set, a mallet or hammer, and a flat head screwdriver to remove the door pins.
The token chute and door lock will move over from the old door. The token chute takes a 2.5mm allen key and needle nose pliers to hold the nut.
The lock will need a large adjustable wrench.

Select Pi Mobile App
Get Started PDF

This is for golfers to get familiar with using the app for range plans.

If you have not already been setup for the mobile app demo, please let Caitlyn know and we will be sure to get that completed so you can play around with the app prior to your golfers using it.

Dispenser signage
without cc

Dispenser signage to help golfers download, register, and use the Select Pi mobile app without reload feature.

(For facilities that do not take CC at the dispenser)

Dispenser signage
with cc

Dispenser signage to help golfers download, register, and use the Select Pi mobile app with reload feature.

(For facilities that take CC at the dispenser)

Download App
Graphic

Two versions, one is high resolution. This sign goes on or near the machine so golfers know how to get started with the app.

Select Pi ACE
Manual

Aaron will go through the system during the training but this is to keep for your records and refer back to as needed.

Attention member card
holder's graphic

Place this graphic on the machine to let member card holders know they might need a new card

Diagram - Select Pi
with QR and Bezel8

Connection Diagram for Select Pi with QR and Bezel8 credit card reader.

Diagram - Select Pi
with QR scanner

Connection Diagram for Select Pi with a QR scanner.

Diagram - Select Pi
with QR scanner and VP5300

Connection New Diagram for Select Pi with a QR scanner and VP5300 credit card reader.

Antenna
Installation

Antenna Mounting For Cell Modem

Get Select Pi QR code for app download

This Privacy Policy describes Our policies and procedures on the collection...

Terms And Conditions
Select Pi Ace

Please read these terms and conditions carefully before using Our Service.

EULA
Select Pi

This End-User License Agreement (this “EULA”) is a legal agreement between you (“Licensee”)...

**Service Agreements are not a standard but may be provided upon request